GetAccept

Andrea Rodikova

Therese

Alan Sincich

Check out our most frequently asked questions

Explains the most common issues related to documents

Issues related to document

A list of countries to which you can send SMS/Text messages today.

SMS Countries

Merge Variables for Email Messages

GetAccept support uploading of almost any kind of files, including the most common: .doc, .docx, .pdf, .xls, .xlsx, .ppt, .pptx, .jpeg, .png

What document formats are you supporting?

I just sent someone a document, but why does it say hard bounce?

List of different statuses shown on document/recipient level

Different statuses of a document and what they mean

Use these merge variables to personalize your send outs

Merge Variable List

What to do when you get prompted to replace a role with a recipient when trying to send a document.

How to replace roles with a recipient

What to do with active documents when a user gets deleted

What happens to an active document if you delete the user?

Wrong colours in uploaded PDF

How to give GetAccept access to use your webcam

Allow access to your webcam

Christoffer Apell

Document sendout 

Why is the certificate showing the wrong timestamp?

Important information about signed documents

What happens when a document has been fully signed?

How to verify documents with GetAccept signatures

Can I verify that a document is valid?

All document data is securely encrypted and stored in a datacenter located in your region of choice.

How do you store my document data?

This is a short guide on how to import and open exported data from GetAccept into Excel

How to open exported report data in Excel

Data, timestamp, signed document

If you forgot your password you can request a link to your email and set a new.

Forgot your password?

Why do I get an error message when I try to add a new user?

I cannot add a new user

What happens to my account and document(s) once I’ve cancelled my account.

Downgrading the account

How do I create a GetAccept Account?

How to start setting up your entity's account

What do I need to know when I am setting up my account?

Learn which languages we support, both from a user and recipient end

What languages are supported?

We support all timezones and automatically detect the correct timezone for a user

What timezones do you support?

How can I upgrade my Account?

You can use GetAccept for completely free without any obligations.

Can I try GetAccept before buying it?

What mobile and desktop browsers GetAccept support

Supported browsers

You can customize all branding and look of your documents and use your own texts and subject lines in all communication.

Can I customize and white label GetAccept?

Your account

We integrate with the most common CRM systems,  Sales platforms and another 200+ systems using Zapier.

Do you integrate with our CRM, CPQ, or other Sales platforms?

Integrations

We have a fully featured REST API where you can do almost anything you can do within our application.

Do you have an API we can integrate to?

You can find our API documentation after logging in to the platform and enter https://app.getaccept.com/api

FAQ

Document sendout

Data, timestamp, signed document

Your account

Integrations

API