All Collections
FAQ
API
Common Import Issues
Common Import Issues

API Import Issue

Updated over a week ago

This article gathers common issues when uploading documents to api.getaccept.com.

Unable to find xref table

An e-mail containing the error "Unable to find xref table" will be sent out when you try to upload a file to GetAccept where the request and file format doesn't match.

For instance, your file is .docx but your POST request states .pdf. See example below!
​
​POST https://api.getaccept.com/v1/upload
​Request

{ "file_name": "myproposal.pdf", "file_content": "JVBERi0xLjUNCiW1tbW1DQ..." }

Did this answer your question?