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How to change the SMS sender name
How to change the SMS sender name

Having trouble with your text message with an Alphanumerical sender/using your company name as a sender here is what you need to know.

Updated over a year ago

Introduction:

Text messages and Alphanumerical sender

Do you want to use your company name as a sender for text messages that are sent out via GetAccept? In this article, we will go through how to set it up and where it is supported.

How to set it up

  1. Click on your profile image up to the right

  2. Select Settings

  3. Click on Settings under Document settings

  4. Scroll down to "SMS Sender Override"

  5. Type in the name of the sender you want to use, you can have a maximum of 11 characters in the name (space is not allowed).

  6. Click on Save

  7. Done!

Where is it supported?

Country

Supported

Afghanistan

Yes

Albania

Yes

Algeria

Yes

American Samoa

No

Andorra

Yes

Angola

Yes

Anguilla

Yes

Antigua and Barbuda

Yes

Argentina

No

Armenia

Supported with some restrictions (see link below for more info)

Australia

Yes

Austria

Yes

Azerbaijan

Yes

Bahamas

Supported with some restrictions (see link below for more info)

Bahrain

Yes

Bangladesh

Yes

Barbados

Yes

Belarus

No

Belgium

No

Belize

Yes

Benin

Yes

Bermuda

Supported with some restrictions (see link below for more info)

Bhutan

Yes

Bolivia

Supported with some restrictions (see link below for more info)

Bosnien and Herzegovina

Yes

Botswana

Yes

Brazil

No

British Virgin Islands

Yes

Brunei

Yes

Bulgaria

Supported with some restrictions (see link below for more info)

Burkina Faso

Yes

Burundi

Yes

Cambodia

Yes

Cameroon

Yes

Canada

No

Cape Verde

Yes

Cayman Islands

Yes

Chad

No

Chile

No

China

It is illegal for companies to send out texts to private persons in China.

Colombia

No

Comoros

Yes

Cook Islands

Yes

Costa Rica

No

Croatia

Yes

Cuba

No

Cyprus

Supported with some restrictions (see link below for more info)

Czech Republic

No

Democratic Republic of Congo

Yes

Denmark

Yes

Dominica

Yes

Dominican Republic

No

Ecuador

No

Egypt

No

El Salvador

No

Equatorial Guinea

Yes

Estonia

Yes

Ethiopia

Yes

Faroe Islands

Yes

Fiji

Yes

Finland

Yes

France

Supported with some restrictions (see link below for more info)

French Guiana

Yes

French Polynesia

Yes

Gabon

Yes

Gambia

Yes

Georgia

Yes

Germany

Yes

Ghana

Yes

Gibraltar

Yes

Greece

Yes

Greenland

Yes

Grenada

Yes

Guam

No

Guatemala

Supported with some restrictions (see link below for more info)

Guernsey

Yes

Guinea

Yes

Guinea-Bissau

Yes

Guyana

Yes

Haiti

Supported with some restrictions (see link below for more info)

Honduras

Supported with some restrictions (see link below for more info)

Hong Kong

Yes

Hungary

No

Iceland

Yes

India

No

Indonesia

No

Iran

No

Iraq

Yes

Ireland

Yes

Israel

Supported with some restrictions (see link below for more info)

Italy

Yes

Ivory Coast

Supported with some restrictions (see link below for more info)

Jamaica

Yes

Japan

Supported with some restrictions (see link below for more info)

Jersey

Yes

Jordan

No

Kazakhstan

No

Kenya

No

Kosovo

Yes

Kuwait

No

Laos

Yes

Latvia

Yes

Lebanon

Supported with some restrictions (see link below for more info)

Lesotho

No

Liberia

Yes

Libya

Yes

Liechtenstein

Yes

Lithuania

Yes

Luxembourg

Yes

Macao

Yes

Macedonia

Yes

Madagascar

Yes

Malawi

Supported with some restrictions (see link below for more info)

Malaysia

No

Maldives

Yes

Mali

Yes

Malta

Yes

Marshall Islands

No

Martinique

Yes

Mauritania

Yes

Mauritius

Supported with some restrictions (see link below for more info)

Mexico

No

Micronesia

No

Moldova

Yes

Mongolia

Yes

Montenegro

Yes

Montserrat

Yes

Morocco

Supported with some restrictions (see link below for more info)

Mozambique

Supported with some restrictions (see link below for more info)

Myanmar

Supported with some restrictions (see link below for more info)

Namibia

Yes

Nepal

Supported with some restrictions (see link below for more info)

Netherlands

Yes

Netherlands Antilles

Yes

New Caledonia

Yes

New Zealand

No

Nicaragua

No

Niger

Yes

Nigeria

Yes

Niue

Yes

Norfolk Island

No

Norway

Yes

Oman

Yes

Pakistan

Supported with some restrictions (see link below for more info)

Palau

No

Palestine

No

Panama

Supported with some restrictions (see link below for more info)

Papua New Guinea

Yes

Paraguay

Supported with some restrictions (see link below for more info)

Peru

No

Philippines

No

Poland

Yes

Portugal

Yes

Puerto Rico

No

Qatar

Yes

Republic of the Congo

Yes

Réunion

Yes

Romania

Supported with some restrictions (see link below for more info)

Russia

No

Rwanda

Yes

Saint Vincent and the Grenadines

Yes

Samoa

Supported with some restrictions (see link below for more info)

San Marino

Yes

Sao Tome and Principe

Yes

Saudi Arabia

No

Senegal

Yes

Serbia

Yes

Seychelles

Yes

Sierra Leone

Yes

Singapore

Yes

Slovakia

Yes

Slovenia

Yes

Somalia

Yes

South Africa

No

South Korea

No

South Sudan

Yes

Spain

Yes

Sri Lanka

No

St. Kitts and Nevis

No

St Piere and Miquelon

Yes

Sudan

Supported with some restrictions (see link below for more info)

Suriname

Yes

Swaziland

No

Sweden

Yes

Switzerland

Yes

Syria

No

Taiwan

No

Tajikistan

Yes

Tanzania

No

Thailand

No

Timor - Leste

No

Togo

Yes

Tonga

No

Trinidad and Tobago

Supported with some restrictions (see link below for more info)

Tunisia

Yes

Turkey

No

Tuvalu

No

Uganda

Yes

Ukraine

Supported with some restrictions (see link below for more info)

United Arab Emirates

No

United Kingdom

Yes

United States

No

United States Virgin Islands

No

Uruguay

No

Uzbekistan

Supported with some restrictions (see link below for more info)

Vanuatu

No

Venezuela

No

Vietnam

No

Yemen

Supported with some restrictions (see link below for more info)

Zambia

No

Zimbabwe

Supported with some restrictions (see link below for more info)

For more info on a specific recipient, country click here

The reason why a country is not supported may vary.

In some cases, it is due to local laws in other cases the mobile operators in the area do not support it.

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