Frequently asked questions about sending and managing documents
Issues related to documentExplains the most common issues related to documents
What document formats are you supporting?GetAccept support uploading of almost any kind of files, including the most common: .doc, .docx, .pdf, .xls, .xlsx, .ppt, .pptx, .jpeg, .png
Merge Variables for Email MessagesMerge tags that works in email messages
SMS CountriesA list of countries to which you can send SMS/Text messages today.
I just sent someone a document, but why does it say hard bounce?What hard bounce means and what to do
Merge Variable ListUse these merge variables to personalize your send outs
Different statuses of a document and what they meanList of different statuses shown on document/recipient level
How to replace roles with a recipientWhat to do when you get prompted to replace a role with a recipient when trying to send a document.
What happens to an active document if you delete the user?What to do with active documents when a user gets deleted
Wrong colours in uploaded PDFHow to solve faulty colors in document
Allow access to your webcamHow to give GetAccept access to use your webcam
How to create Email Templates and how to change the text on the button in the emailA guide on how to create email templates for multiple sending options.
Documents - Bulk actionsHow to bulk select documents to edit/manage