Electronic Identification (eID) is only available in the Professional plan and Enterprise Plus plan.
Electronic Identification (eID) signing is a great way to ensure that it's the correct recipient that signs the document.
An admin can activate eID for all send-outs done on the entity in the settings, or a user can activate it for an individual send-out.
We currently support:
BankID – SWE
BankID NO – NO (now signs with Qualified Electronic Signature, see below)
MitID - DK
Finnish Trust Network – FI
How to activate electronic identification in entity settings
Important: It will be per default for all users on the entity, and can be deactivated manually on the send-out.
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How to activate Electronic identification when sending a document
You will know that an authorization method has been added to the recipient if the padlock is green when you have saved it.
Once the recipient is ready to sign, they can choose which of our supported eIDs they would like to use in a drop-down list. 
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BankID Norway now uses Qualified Electronic Signature (QES)
If you sign with BankID in Norway, the signing technology is changing. GetAccept now supports Qualified Electronic Signatures (QES) for BankID signing in Norway. Norwegian QES meets eIDAS "High" and uses a Norwegian-qualified trust service provider.
This change is driven by two separate external forces:
Regulatory enforcement (energy sector only): Norwegian energy retailers must collect verified customer consent using a Qualified Electronic Signature, starting April 1, 2026.
BankID technology sunset: BankID is discontinuing its legacy signing infrastructure. After April 1, 2026, the legacy "login-as-signature" method will no longer be supported.
Norwegian QES is different from the standard BankID signing previously offered in Norway, and it is also different from QES integrations used by GetAccept in other countries.
Note: Norwegian QES is not enabled by default. To enable it for your entity, contact your GetAccept representative. Sales will confirm the need with Finance, who will apply the "External Eid Signature" add-on in Chargebee. The add-on itself is free, but there is a cost of 15 NOK per signature.
Limitations of Norwegian QES
Norwegian QES is not compatible with recipient-gathered input. The following must be removed from documents or templates before you can select the QES signing method:
Fields
Signatures
Transfer of signature rights
Signing order
Norwegian QES FAQ
Is BankID QES required by law for everyone?
No. Regulatory enforcement applies only to the energy sector. All other Norwegian customers must migrate for technical reasons, because the legacy BankID infrastructure is being shut down.
What happens if a non-energy customer doesn't enable QES?
They won't be able to sign with BankID, but can still use handwritten or typed signatures.
How does this affect cost?
The legacy BankID signature, previously priced at 2 NOK per signature, is being replaced. The new add-on is free (no recurring cost), but each signature costs 15 NOK, which covers both the BankID signature and QES.
For more on Qualified Electronic Signatures across other countries, see Qualified Electronic Signature.