GetAccept is introducing: Communication templates!
With the launch of Communication templates, it is now possible for Admins to create and customize different email, chat, and SMS messages into different templates to be able to provide more flexibility in communication with your customers.
What is communication templates?
Who is it available for?
Which emails/SMS/Chat messages can I customize?
How do you create a new template?
Please note that only an admin has the option to create and manage the templates.
Default communication template
Create your own template
You will be able to see some examples of how you can write your messages in the different text boxes for each messaging type, as the GetAccept default content is pre-populated. Simply just start writing your message in whatever language you prefer in the selected text boxes to override it with your own content.
If a template is saved as a draft, it will not be selectable from the user in the sendout flow. Only published templates are selectable and ready to use when you go to send out the document.
How do you use a communication template?