When a document is signed with Electronic Identification, you can now choose the exact eID method each recipient must use, instead of leaving them to pick from the full list of providers. This is especially useful for cross-border deals, where a single document goes to signers in different Nordic markets and each signer should land directly on their own national eID.
Where to find the eID provider dropdown
Open the recipient details for the document or template you are editing. Set the signing method for that recipient to Electronic identification. A new eID provider dropdown appears below the signing method.
Note: This dropdown sets the eID used for signing. If you also require Electronic identification on open, that check always uses BankID Sverige, whatever you pick here.
Available options
From the eID provider dropdown you can:
Keep all options available. The recipient sees the full list of eID providers on the signing page and chooses one themselves. This is the previous default behavior.
Restrict to a specific provider. The recipient is taken straight to the selected provider on the signing page, with no choice to make. Currently selectable providers are:
BankID Sweden
MitID (Denmark)
BankID Finland, also known as the Finnish Trust Network (FTN)
Add personal identification number (optional)
When a recipient signs with Electronic identification (eID), you can add their personal identification number. GetAccept then checks that the person who identifies with eID is the person you meant to sign. If the numbers don't match, the document isn't signed.
Supported eID providers
BankID Sverige: 12 digits, no hyphen (YYYYMMDDXXXX)
MitID: 10-digit CPR number, no hyphen
Finnish Trust Network (FTN): 11 digits
For Norwegian BankID, use the NBIES personal number matching field instead: Enable and configure Norwegian BankID signing (NBIES).
Add the number
Open Edit recipient details for the recipient.
Under Signing method, select Electronic identification (how to activate eID).
Choose the eID provider (choose a specific eID method).
Enter the number in Personal identification number and select Save.
You can add or change the number before or after sending, until the recipient has signed, and on recipients in a template. If you also use Electronic identification on open, the number must be a 12-digit Swedish personal number and is used for both opening and signing (Require BankID before a recipient opens a document).
If the number doesn't match
The document isn't signed and the signer sees:
You are not the required signer
Your personal identification number does not match the one required to sign this document.
They're taken back to the eID step and can try again. With BankID Sverige, only the BankID of the person with that number can be used.
Good to know
The field is optional and set per recipient. Recipients without a number can sign with any valid eID.
A recipient with a number can't transfer their signing role to someone else.
The field isn't available with NBIES or QES signing.
Setting the method per recipient or per template role
The eID method can be set in two places:
Per recipient on a specific document, when editing the recipient details before sending.
Per template role, so any document created from that template inherits the eID method for that role. This is the recommended approach for repeatable workflows that always send to the same markets in the same combination.
When to use this
Cross-border deals. Send one document to signers in Sweden, Denmark, and Finland and point each of them straight to their own national eID. No one sees options that do not apply to them.
Repeatable workflows. Bake the right eID method into your contract templates, so reps do not have to remember to change it for every send.
Reducing signing-page friction. A signer who only sees their own eID provider is less likely to pause, pick the wrong option, or contact support.
Pro-tip: If you send through the GetAccept API, the same eID method can be set programmatically per recipient when creating a document. Contact your GetAccept representative for the current parameter reference.
For background on activating Electronic Identification on a document, see How to activate Electronic Identification (eID) signing for a document. For the full list of supported eIDs by country, see Supported eID by country.