Update the billing email for your entity
The billing email address is where GetAccept sends all financial communications for your entity, including invoices, payment receipts, subscription renewal notifications, and billing alerts. Only administrators can change this email address.
Who can update the billing email
Only users with the Administrator role can update the billing email for your entity. If you need to change the billing email but don't have administrator access, contact your account administrator.
Note: Only administrators can change the billing email for your entity.
How to update the billing email
Follow these steps to change the email address where GetAccept sends billing communications:
Pro-tip: Consider using a shared inbox or distribution list for billing emails to ensure continuity if team members change.
Click your profile image in the top-right corner of GetAccept
Select Subscription & Billing from the menu
Click the Billing tab (if not already selected)
Locate the Billing email address field
Clear the current email and enter the new email address you want to use
Click Save to apply the change
What happens after you save
After you click Save, the new billing email address is immediately applied to your entity. All future billing communications,including invoices, payment confirmations, and subscription renewal notices,will be sent to the new email address. This change does not affect any other entity settings, user access, or communication preferences.
Note: Changing the billing email address does not send a confirmation email to the old address. The change takes effect immediately for all future billing communications.
Important points to remember
Only administrators can update the billing email address
The new email will receive all invoices and payment-related communications going forward
Past invoices remain associated with the email address that was active when they were issued
Changing the billing email does not change email addresses for individual user accounts or team notifications
Verify the email address is correct before saving to ensure you receive billing communications
Related topics
For more information about managing your GetAccept account: