File Analytics helps you track how participants interact with the files shared in your Deal Room. You can see how many times a file has been downloaded and who downloaded it, giving you clear insight into buyer engagement.
What File Analytics Shows
1. Download count
Each file displays a Downloads number in the Files tab.
This is the total number of times the file has been downloaded by any participant.
2. Who downloaded the file
Clicking a file opens a details modal showing:
The total number of downloads
A list of participants who downloaded the file
The exact time each download occurred
This allows you to see which stakeholders have accessed key materials like pricing sheets, proposals, or product documentation.
Where File Analytics Appears
Files tab (per-file overview)
In the Files tab of a Deal Room, you’ll find:
All uploaded files
Download count for each file
A per-file download history when you open the file’s modal
This is the main place to review file engagement at a glance.
Analytics → Timeline (download events)
Every file download also appears as an event in the Timeline under Analytics.
Each timeline entry shows:
Who downloaded the file
The exact timestamp
The file name
This gives you a chronological view of engagement across the entire room.
How to Access File Analytics
From the Files tab
Open a published Deal Room.
Go to the Files tab.
Click on a file to open its download history modal.
From Analytics → Timeline
Open Analytics in the top-right corner.
Select Timeline.
Look for events labeled Downloaded a file.
When to use File Analytics
Use File Analytics to:
Confirm that key buyers have downloaded essential documents
Track revisits to important files during negotiations
Identify if stakeholders missed critical information
Prepare for meetings with insight into what has already been reviewed
Notes
Only file downloads are tracked (not previews or opens).
Download data is recorded for all participants, including internal collaborators.
Deleted files keep their download history.
Upload actions also appear in the Timeline.