Purpose
The Participant Engagement Score (PES) measures the activity level of each participant in your Deal Room over the last 30 days. It helps you quickly identify high-intent buyers and low-engagement stakeholders.
How PES Works
Score Range: 0–5
Calculated using activity signals from the last 30 days, including:
Visit frequency
Time spent reviewing content
Chat messages and comments
File interactions (uploads/downloads)
MAP activity
Inviting additional participants
PES Levels Explained
Score | Meaning | Recommended Action |
0 | No visits | Reach out directly |
1 | Brief visit, no depth | Light follow-up |
2 | Some engagement | Check alignment |
3 | Moderate interest | Validate next steps |
4 | Strong engagement | Accelerate deal progress |
5 | Highly engaged | Support decision-making |
Where to View PES
Analytics → Overview
Analytics → Participants
Rooms list: Click the participant column to view PES summary
When to Use PES
Use PES to:
Prioritize follow-ups
Identify champions vs. low-engagement stakeholders
Evaluate deal momentum
Personalize communication