Audience for this article
What are Enhanced Domains?
(Extract from Salesforce help article)
Enhanced domains are the current version of My Domain that meets the latest browser requirements. With enhanced domains, all URLs across your org contain your company-specific My Domain name, including URLs for your Experience Cloud sites, Salesforce Sites, Visualforce pages, and content files. This feature changes domain suffixes (the part after the My Domain name) to meet the latest security standards. With no instance names, enhanced My Domain URLs are easier for users to remember and don’t change when your org is moved to another Salesforce instance. Because enhanced domains meet the latest browser requirements, they’re deployed by default in new orgs and required in all orgs in Winter ’24.
Where can I find out more about handling the rollout?
How is the GetAccept integration potentially affected?
In order to receive data automatically back from GetAccept servers to your Salesforce org, the listener (setup as part of the installation process) needs to be an active and valid site URL. The enabling of Enhanced Domains can potentially change this URL resulting in “breaking” the listener. The new URL should take the form:
If the listener is not working after Enhanced Domains is enabled, you will need to take action (described below) to resolve the issue. Symptoms of a broken listener could be:
What steps should I take to resolve the issue?
As a system admin, you can resolve this issue by following the steps below:
When these steps above have been completed, you can consider the issue resolved for that org.
We hope you've found this article helpful, however, if you encounter any issues, please contact firstname.lastname@example.org