When you cancel your subscription and no longer have a paying plan, there are some key points to know about what happens next.
Your Account
Once you’ve reached the end of your paid subscription period, your account will automatically be downgraded to a plan where you are limited to view and download signed document, not send any documents.
Users
The number of users on your account will remain the same. All active users will still be able to log in as usual.
Active Documents
Your documents will remain accessible, and recipients can still sign these documents.
Signed Documents
After your account has been downgraded you will no longer have access to features such as:
Archive
Contract Management
Recommendations:
If you wish to download all your signed documents at once, we recommend doing so before your account is downgraded.
After the downgrade, you will need to download signed documents one by one.