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Set the language for a Deal Room or template

Configure the language on a Deal Room or template to control email and AI generation language, separately from the entity default.

You can set the language on a specific Deal Room or template, separate from the entity default. The room language controls which language is used for automated emails to participants and for AI-generated content inside the room. This is useful when you serve customers in multiple languages from the same GetAccept entity and want each room to match the language of the people who will read it.

Note: Room language is available on both the original Deal Room experience and the new AI-native Deal Room experience.

What the room language controls

  • Email language. Notification emails, reminders, and other automated communication to participants are sent in the room language.

  • AI generation language. Content that the AI generates inside the room (for example, when generating a section or summarizing) is produced in the room language.

How room language is resolved

GetAccept resolves the language for a Deal Room in this order:

  1. Room-level setting applies if you have set a language on the room itself.

  2. Template-level setting applies if the room was created from a template that has a language set and no room-level override has been made.

  3. Entity default applies if neither of the above is set. The entity default is the language configured for your GetAccept entity.

Set the language on a Deal Room

Open the Deal Room you want to update and go to the room's General settings tab. Select the language you want this room to use, then save.

Screenshot of the language selector in the Deal Room General settings tab.

Set the language on a Deal Room template

Open the template you want to update and go to its General settings tab. Select the language you want the template to use as its default. Any new Deal Room created from this template inherits this language unless you override it at the room level.

Screenshot of the language selector in the template General settings tab.

Best practices

  • If your team works in one language, leave room language unset. The entity default applies automatically and there is nothing extra to manage.

  • If your team serves multiple languages from one entity, set the language on each template. Every room created from that template inherits the right language with no manual step from the sender.

  • Override at the room level for one-off cases. When a specific opportunity needs a different language than the template, change it on the room rather than creating a duplicate template.

  • Room language does not retroactively translate existing content. Content you have already written inside the room or template stays in the language you authored it in. Room language affects automated messages and new AI-generated content.

Pro-tip: Before this feature existed, teams sometimes ran multiple entities to serve different language markets. If that is your setup today, you may now be able to consolidate into a single entity and use template-level language instead.

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