How to navigate to your Subscription plan settings
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Summary of your entity (User, Payment, Documents, SMS)
When you enter your subscription settings you will see a summary of your usage on your current plan, here you can see:
Your current plan
Under Usage Summary, you will see your current plan
Users on plan
The number of users and licenses you have
For example 1/3 = 1 user and 3 licenses
If you have 3/3 users and want to add one more, you need to add another license to your account
Price per user
The price per license for your entity, to add users to your entity you must have enough licenses on your entity to do so.
Payment interval
The chosen payment interval for your paying account
Renewal date
The next renewal date for your plan
Signed documents
The number of signed documents on the entity
Sent documents
The number of sent documents to the entity
Documents in use
The number of active documents on the entity.
An active document is a document that has been sent but has not yet been signed or expired
Sent SMS reminders
The number of sent SMS reminders on the entity
How to upgrade and manage your plan
Here you can manage and upgrade your current plan
Current plan
Depending on your plan, you will see a blue text saying "Current plan" above the plan you have
Update plan - Add a new licence
On your plan you can click on update plan, here you can add a new license
Upgrade plan
Select Choose this plan to upgrade a plan
If you have plan trial you will only see the option to upgrade to another plan, from plan trial you can upgrade to all plans but Enterprise plus on your own.
Please note
If you have plan essential or professional and want to upgrade, please Contact us
If you want to upgrade to Enterprise plus please Contact us
How to navigate to your Billing settings
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Billing information
Here you can enter your billing information:
Company information
Company name
VAT number
Billing email address
Billing reference
Billing address
Street address
City
Postal code
Country
How to cancel your Subscription
We would hate to see you go, but if you decide GetAccept hasn't lived up to the hype, you can cancel your monthly subscription by contacting our finance department. Depending on where you are located they have different contact info.
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