Add More Licenses to Your Account
If your team is growing, you'll need additional user licenses (also called seats) to add new team members to GetAccept. This article explains what licenses are, why you might need more, and how to purchase them through your account settings.
What Are Licenses and When Do You Need More?
A license is a user seat in your GetAccept account. Each user in your entity needs one active license to log in and access the platform.
Note: Each user needs one active license to log in and access the platform.
When you first subscribe to GetAccept, your plan includes a set number of licenses based on your selected plan tier. As your team grows or new stakeholders need access, you can purchase additional licenses to accommodate more users.
Pro-tip: Plan ahead for team growth to avoid delays when onboarding new members.
Common reasons to add licenses include hiring new sales reps, onboarding team members from different departments, or giving support staff access to manage documents. You can add as many licenses as you need at any time.
Who Can Purchase Additional Licenses?
Only administrators can purchase additional licenses. If you're not an admin, you'll need to contact your account administrator or manager to request more seats.
How Billing Works When You Add Seats
When you add licenses, the charges take effect immediately and are prorated based on your billing cycle. You'll be charged for the new seats on your next invoice. If you add seats mid-cycle, the cost will be calculated based on the remaining days in your billing period.
For questions about billing impact or custom volume pricing for large team additions, contact your Customer Success Manager (CSM).
Step-by-Step: Purchase Additional Licenses
Open Settings. Click your profile image in the top-right corner of GetAccept.
Navigate to Subscription and Billing. Select Subscription and Billing from the menu.
Click "Update plan." On your current plan, click the Update plan button.
Select the number of users. Use the input field to choose how many additional user licenses you want to add, then click Next.
Review the summary. Check the summary of your changes, including the new total number of licenses and the billing amount.
Confirm the update. Click Confirm update to complete the purchase. Your new licenses are activated immediately.
Click "Update plan" on your current subscription.
Enter the number of users you want to add and click "Next".
Review the summary and click "Confirm update" to complete your purchase.
After You Purchase New Licenses
Your additional licenses are activated immediately and ready to use. You can now add new users to your entity. The new users will receive invitations to join your GetAccept account, and they'll be able to log in once they accept.
Note: Purchasing additional licenses doesn't automatically assign them to specific users. You'll need to invite those users separately through your user management settings. See Add Users to Your Account for instructions.
Volume Licensing and Custom Pricing
If you're adding a very large number of seats or need custom pricing for your organization, contact your Customer Success Manager directly. GetAccept offers volume discounts and custom licensing arrangements for enterprise customers. Your CSM can discuss options that fit your growth plans and budget.
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