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How to activate Electronic Identification (eID) signing for a document
How to activate Electronic Identification (eID) signing for a document

How to activate Electronic Identification (eID) signing for a send-out

Updated over a month ago

Electronic Identification (eID) is only available in the Professional plan and Enterprise Plus plan.

Electronic Identification (eID) signing is a great way to ensure that it's the correct recipient that signs the document.

An admin can activate eID for all send-outs done on the entity in the settings, or a user can activate it for an individual send-out.

We currently support:

  • BankID – SWE

  • BankID NO – NO

  • MitID - DK

  • Finnish Trust Network – FI

How to activate electronic identification in entity settings

Important: It will be per default for all users on the entity, and can be deactivated manually on the send-out.

  1. Go to Document settings

  2. Toggle on Sign with electronic identification

  3. Click on Save at the bottom

  4. Done!

How to activate Electronic identification when sending a document

  1. Create a draft

  2. Add a recipient

  3. Click on the padlock to the right side of the recipient's name

  4. Choose Signing method > Electronic Identification

  5. Click Save

  6. Done!

You will know that an authorization method has been added to the recipient if the padlock is green when you have saved it.

Once the recipient is ready to sign, they can choose which of our supported eIDs they would like to use in a drop-down list.
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Related Articles
Document settings
Creating a document: How to add recipients, set up roles and authorization method
Qualified Electronic Signature
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