GetAccept's mobile app lets you send quick reminders to document recipients directly from your phone or tablet. You can send email, video, or SMS reminders without needing to open the web app , perfect for staying on top of deals while you're out of the office.

The mobile app supports three reminder types, each serving different follow-up needs:

All reminders are sent immediately when you trigger them , they are not scheduled for later delivery.

Send a reminder when:

Reminders are an effective way to keep deals moving forward, especially when you cannot immediately reach someone by phone or email.

Email reminders are the most common reminder type and work for all recipients with an email address on file.

The recipient receives an email with your message and a link back to the document. The email comes from your GetAccept account and includes your name and contact info as configured in your profile.

Video reminders add a personal touch and can significantly increase engagement. You record a short video message directly in the app, which the recipient receives as a notification.

The recipient receives a notification with your video message and a direct link to the document. Video reminders are especially effective for high-value deals or when you want to re-establish personal connection mid-sales cycle.

SMS reminders reach recipients via text message , a direct, immediate channel that often gets faster responses than email.

The recipient receives a text message with a direct link to your document. SMS reminders have high open rates because they appear as standard text messages on the recipient's phone.

To send an SMS reminder, the recipient must have a valid phone number stored in your GetAccept system. The phone number is typically added when you create the document or added to a contact record.

SMS delivery is available in most countries worldwide, but some regions have restrictions. For a complete list of supported SMS countries and territories, refer to SMS Countries.

If a recipient's country is not supported, you'll see a notification when attempting to send an SMS reminder, and you can fall back to email or video reminders instead.

Email Reminder: Recipients see a professional email from you with your message and a button linking back to the document. The email appears in their inbox like a standard email notification.

Video Reminder: Recipients receive a notification with your video message embedded. They can play the video directly and then follow the link to access the document.

SMS Reminder: Recipients get a text message with your message and a clickable link to the document. The SMS appears like a standard text message on their phone.

In all cases, recipients do not need to log in or authenticate , they access the document directly via the link in the reminder.

All reminders sent from the mobile app are delivered right away. There is no scheduling or delay , when you tap Send, the reminder goes out immediately to the recipient.

If you need to set up reminders that send automatically on a schedule (for example, a reminder 3 days after sending if the document remains unopened), those are configured through Communication Templates in the web app, not through the mobile app.

You can send reminders in two ways on the mobile app:

Both paths lead to the same reminder flow , choose whichever is faster for your workflow.

For more on mobile app document management and reminder options, see: