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BCC for Customer-Facing Emails

Updated this week

The BCC for Customer-Facing Emails feature allows you to automatically BCC one or more email addresses on all outgoing customer communications sent from GetAccept. This is especially useful for archiving purposes or keeping your CRM in sync with every customer interaction.

What Emails Will Be BCC’d?

When enabled, the BCC applies to the following types of emails sent from Contract Room documents:

  • Sign email for recipient

  • Notification emails

  • Expiration notices

  • Document updates

  • Document recalls

  • Send document emails

  • Reminders

Note: This functionality is currently only supported for Contract Room (CR) documents.

How to Set Up BCC

  1. Go to Settings in the top-right corner of your GetAccept account.

  2. Navigate to Document Settings > Advanced.

  3. Find the Global BCC field.

  4. Enter one or more email addresses (comma-separated) that should be BCC’d on all outgoing emails.

  5. Click Save.

That’s it! From now on, every customer-facing email sent from GetAccept (Contract Room only) will include the specified BCC recipients.

Why Use This?

  • Ensure every email is captured by your CRM

  • Keep your archiving tool in the loop automatically

  • Maintain a full audit trail of all customer interactions

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