When adding recipients, you have the option to have them authorize themselves either when they are opening the document, signing the document, or both.

You have a few options for authorizing the recipient.

They can do it with a security question and answer, using their eID, or by having the recipient enter a 4-digit code before opening and/or signing the document.

How to require recipients to verify their identity when opening or signing a document

Create a new document
Add your recipient
Slightly to the right under the recipient name, you will see a padlock symbol next to the recipient name, click on it
Choose the authorization method of your liking
Click Save when done.

When authorization has been added the padlock will be green:

When no authorization has been added the padlock will be grey:

Verification method

SMS on open

Available from plan Professional

With the SMS on open toggled ON, the recipient will receive an SMS with a unique code that they will have to enter into a popup window to be able to view the document.

When choosing the SMS option, make sure to add the recipient's mobile phone number to the contact before sending the document.

Password verification

With password authorization, the recipient will have to answer a question you have entered with the correct answer.

You can either choose to have them authorized on open or when signing.

Signing method

SMS on sign

Available from plan Professional

With the SMS on sign toggled ON, the recipient will receive an SMS with a unique code that they will have to enter into a popup window to be able to sign the document.

When choosing the SMS option, make sure to add the recipient's mobile phone number to the contact before sending the document.

Electronic identification

Available from plan Professional

We currently support eID in these countries.

BankID – SWE
BankID NO – NO
MitID - DK
Finnish Trust Network – FI

Personal identification number

You are now able to confirm the identity of a signer through their social security number (SSN), if they have signed using an electronic ID. The SSN will show up right by the name of the signer, so you can double-check that it’s the authorized signatory before you go ahead and approve and seal the document.

When the recipient is viewing the document they can open up the recipient's view by clicking on the menu up to the right and selecting recipients, here is where you can see the social security number under the signer's name.

Document Delivery: Email, Link, and SMS

Adding recipients and template role

How to activate Electronic Identification (eID) signing for a document

Adding recipients