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Template Settings Overview (Deal Room Templates)

Overview of the settings that control visibility, access, and feature availability for Deal Room templates and how they affect rooms created from them.

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Template settings define how Deal Rooms created from a template behave by default. These settings control visibility, access, feature availability, and participant engagement settings. Understanding template settings ensures that the Deal Rooms created by your team follow the correct structure and interaction model before any personalization or content changes occur.

Template Settings affect all Deal Rooms created from the template, unless overridden at the room level where allowed.


1. What Template Settings Control

Template settings establish the baseline for:

  • How Deal Rooms created from the template handle access and visibility

  • Which features are enabled or disabled for buyers and sellers

  • Whether participants receive reminders

  • How the Hero/Introduction section behaves

These settings ensure consistency across all Deal Rooms generated from the same template.


2. General Settings

General settings define ownership, visibility, and internal governance of the template.

Template Name
Used internally to identify the template. The name can differ from the room name chosen at creation.

Template Owner
Determines who is responsible for maintaining the template and who can manage updates.

Access Rights

  • Public: Visible and usable by all users in the entity

  • Private: Visible only to admins and the template creator

This setting governs template discoverability across teams.

Reminders
Configures whether future Deal Rooms created from the template send reminder notifications to participants who have not yet viewed the room.
This ensures follow-up behavior is aligned with your sales process.


3. Availability Settings

Availability settings define how access to Deal Rooms created from this template is managed.

Room Access Behavior
Controls how participants access the room by default:

  • Restricted access: Only invited participants can open the room

  • Universal link: Anyone with the link can access the room

These settings set the default security posture. Reps may adjust room-level access post-creation if required.

Delete Template
Permanently removes the template and its structure. Does not affect rooms already created from the template.


4. Functionality Settings

Functionality settings control which Deal Room features are enabled when a room is created from the template.

Tabs

Define which functional tabs are active:

  • Action Plan — Enables collaborative task tracking

  • Files — Allows file sharing

  • Meetings — Allows scheduling and viewing meetings

  • Contracts — Enables contracts panel within the room

Disabling a tab removes it entirely from the created room unless re-enabled later.

Features

Control buyer-facing and seller-facing interaction tools:

  • Chat — Enables live communication inside the Deal Room

  • Comments — Allows contextual comments on content

  • Hero / Introduction section — Displays the customizable welcome header

Templates can enforce interaction style by enabling or disabling these elements.


5. How Template Settings Impact Created Rooms

Template settings set the default behavior of the room, including:

  • Which features buyers see

  • Which collaboration surfaces reps can use

  • Whether the room uses restricted access or open access

  • Whether reminders are sent

  • Whether rooms contain Action Plans, Files, or Meetings tabs

Reps can adjust certain aspects after creation (e.g., enabling a tab), while others remain fixed based on template design (e.g., initial content, linked resources).


6. Governance and Role Behavior

Only admins can:

  • Change template access rights

  • Modify functionality settings

  • Enable or disable major Deal Room capabilities

  • Manage template visibility and deletion

Users can use templates but cannot modify template settings.

This ensures governance and consistency across teams.


7. Best Practices

  • Configure settings based on your standard sales or onboarding workflow.

  • Keep templates Public when they are intended for large teams or multiple regions.

  • Restrict access to templates still in development or pilot testing.

  • Enable Action Plan, Chat, and Comments by default if collaboration is part of your buyer experience.

  • Use reminder defaults carefully; reminders should match your engagement strategy.

  • Use restricted access for deals involving sensitive information.

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