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Use Product Properties

Add custom fields (such as duration or included hours) to your products and display them in pricing tables.

Updated this week

Product Properties let you attach additional data fields to products in your Product Library — helping you standardize recurring information like plan tier, license type, setup fee, or included support hours.

These fields ensure consistency across proposals and make your pricing tables clear and informative.


Step 1: Create a product property

  1. Go to Products in the left-hand menu.

  2. Click the Product Properties tab.

  3. Click Add new.

  4. Fill in the property details:

    • Key – A unique identifier (no spaces, lowercase letters recommended). Example: support_hours.

    • Label – The name displayed in your pricing table (e.g., Included Support Hours).

    • Type – Choose Text or Number:

      • Text – For plan tiers, service types, or contract lengths (e.g., “Pro,” “Enterprise,” “Annual”).

      • Number – For measurable values such as number of licenses, setup hours, or credits.

  5. Click Save property.

You’ve now created a reusable data field that can be attached to multiple products.


Step 2: Add property values to products

  1. Open a product in your Product Library (e.g., Enterprise Plan).

  2. Scroll to the Product Properties section.

  3. Enter values for your properties, such as:

    • Plan tier: Enterprise

    • Included support hours: 20

    • Setup fee: 500

  4. Click Save.

Each product can have different property values, depending on your SaaS offering.


Step 3: Display properties in your pricing table

Once your properties and values are added, you can display them in the Editor:

  1. Open a Pricing Table in your document.

  2. Click the + sign next to a column header.

  3. Choose Product properties.

  4. Select which property you want to show — for example, Plan tier or Included support hours.

The selected column appears in your pricing table, automatically pulling data from the Product Library.


Step 4: Add numeric properties to the summary

For numeric properties (like seats, users, or support hours), you can include them in the Pricing Summary:

  1. Click the property column name (for example, Included support hours).

  2. Toggle Add to summary.

  3. The total will appear automatically at the bottom of the pricing group — for example:
    Total support hours: 40

This is especially useful for SaaS packages that combine multiple products or add-ons.


Best practice

  • Use text properties for tiers, billing cycles, or contract terms.

  • Use number properties for seats, usage limits, or service hours.

  • Add key numeric metrics to summaries for transparent reporting.

  • Keep property names simple and consistent (e.g., “Seats,” “Support hours,” “Storage GB”).


Next step

Continue to Add Product Images in Pricing Tables to make your SaaS offers more visual and engaging.

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