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Capturing Recipient Filled Data in HubSpot

We've made it easier to let your recipients fill in data in a GetAccept document and have that data saved back where you need in HubSpot

Updated over 2 weeks ago

Introduction

GetAccept offers the ability for a recipient of a document to fill in data in added text field boxes that you add to a template. You may now capture this recipient-filled data, on signing, and process it back in HubSpot exactly the way you need. As a result it is now possible for recipients to update their own records in HubSpot under your supervision. This feature works with both scenarios:

  • Text fields on placed on a PDF template

  • Form fields inserted within an editor block

Setup

This setup will guide you through how to configure a Event sync profile so that your recipient filled data from the GetAccept document is populating the correct HubSpot fields upon document signing. You may select a different GetAccept event, however, it won't be certain that the recipient fields have in fact been filled yet.

Building Event sync profiles for how GetAccept filled fields map to HubSpot fields automatically

Create a new Event Sync profile in the GetAccept HubSpot Integration

  1. Click settings at the bottom of the GetAccept CRM card in HubSpot.

    1. Note: The GetAccept integration is active from a HubSpot Deal, Contact, or Company.

    2. Select the tab named "Event sync"

    3. Click "Add new event sync profile"

  2. Configure Event sync Profile

    1. Set a name for the profile

    2. Activate the profile if it should be used right away

    3. Select the trigger conditions

    4. Select Contract

      1. Collecting Recipient filled data with a Deal Room is currently not supported.

    5. Select the "Signed by all" event

    6. Select the HubSpot main object as Contact, Company, or Deal

      1. This is where you will be sending your document from in HubSpot with GetAccept

      2. If you send contracts with GA from multiple places in HubSpot, create a separate profile for each main object

    7. Click Continue

    8. Select HubSpot object where you will update HubSpot properties with recipient filled data, in this case we have selected Deal

      1. If you need to update multiple HubSpot objects, you will complete set up for the first object and then click on "Add new sync object"

    9. Select the HubSpot property you want to update, in this case we have selected VAT Number

    10. Select "Pull data from GetAccept" as the Action

      1. Note: Selecting "Update CRM property" as the Action means that you will update the HubSpot property directly and not based on filled data in GetAccept

    11. Enter the field name (label) from your GetAccept template that will be filled with data that will be synced back to HubSpot as shown below

    12. Click "Add new sync field" and follow steps 2i through 2k if additional GetAccept input fields are to be synced to HubSpot

    13. Click Continue

    14. Enable Product sync toggle if you want optional or variable products updated in GetAccept to update HubSpot product line items

    15. Click Save

  3. Test the Event sync profile

    1. Send a GetAccept contract from a HubSpot contact, company, or deal that has an event sync profile configured

    2. Return to the Event sync profile page

    3. Select the Event sync profile configured in step 2

    4. Click test

    5. Enter the document id sent in step 3a

      1. When you open the send document as the recipient, the document id will be in the url as shown in the below example in bold (e.g. ttps://test.getaccept.com/v/xj5xtsv829x3/2e95dr2v8y2vek/a/aw851d736d9918e8b6421b7610883re7

    6. Validate that all fields have successfully been updated in HubSpot

Note: For steps 3b to 3f, you could also sign the contract yourself after making the send in 3a and validate manually in HubSpot if the fields were updated.

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