View how many active users are on your current subscription plan and what type of plan you are currently running on. You can also view what is included in all of our plans.
Here you can also set up your billing information.
How to navigate to your Subscription plan settings
Summary of your entity (User, Payment, Documents, SMS)
When you enter your subscription settings you will see a summary of your usage on your current plan, here you can see:
Your current plan
Under Usage Summary, you will see your current plan
Users on plan
The number of users and licenses you have
For example 1/3 = 1 user and 3 licenses
If you have 3/3 users and want to add one more, you need to add another license to your account
Price per user
The price per license for your entity, to add users to your entity you must have enough licenses on your entity to do so.
The chosen payment interval for your paying account
The next renewal date for your plan
The number of signed documents on the entity
The number of sent documents to the entity
Documents in use
The number of active documents on the entity.
An active document is a document that has been sent but has not yet been signed or expired
Sent SMS reminders
The number of sent SMS reminders on the entity
How to upgrade and manage your plan
Here you can manage and upgrade your current plan
Depending on your plan, you will see a blue text saying "Current plan" above the plan you have
Update plan - Add a new licence
On your plan you can click on update plan, here you can add a new license
Select Choose this plan to upgrade a plan
If you have plan trial you will only see the option to upgrade to another plan, from plan trial you can upgrade to all plans but Enterprise plus on your own.
If you have plan essential or professional and want to upgrade, please Contact us
If you want to upgrade to Enterprise plus please Contact us
Here you can see a list of features and what plans they are available on.
This can be helpful to see which plan suits your company the best
How to navigate to your Billing settings
Here you can enter your billing information:
Billing email address
How to check your billing history and view past invoices & receipts
Here you can:
Add or update your Credit Card payment method on your GetAccept account
Check your billing history
Read more about it here
How to cancel your Subscription
We would hate to see you go, but if you decide GetAccept hasn't lived up to the hype, you can cancel your monthly subscription by contacting our finance department. Depending on where you are located they have different contact info.