As a paying GetAccept user, you may want to update your subscription plan for a number of reasons. Any change to a subscription plan must be done by a user that is set as an Active Admin role on the account.

Adding or Changing the Number of Active Users

To add more users to your GetAccept account:

  1. Click on your profile image up to the right and click on My subscription

  2. Click on Update plan on your current plan.

Once you change the number of active users, you can go and invite your new users to the account to log in.

Convert a Free Plan to an Annual Plan

If you have tested GetAccept out for a few weeks and have decided that you'd like to save some extra money by converting to our annual plan, you can do so by going to Settings > My Subscription > selecting one of the Annual Billing options and clicking Upgrade Plan.

Besides saving money on your subscription, you will also have prioritized support when you have questions for our product specialists!

Canceling Your Subscription

We would hate to see you go, but if you decide GetAccept hasn't lived up to the hype, you can cancel your monthly subscription by contacting our finance department. Depending on where you are located they have different contact info.

Customers in the EU use email and US customers use If you decide to go this route, we would really appreciate any feedback you have on how we can improve the experience for our users and you (if you decide to join our family again in the future)!

Did this answer your question?