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Template Permissions

Learn how template permissions work in GetAccept, including who can edit templates, who can use them, and how locked elements affect document editing.

Updated this week

Template permissions determine who can edit templates and who can use them to create documents. Templates define approved content, roles, and signing workflows, so editing access is restricted to protect consistency, legal accuracy, and workflow stability across the organization.

This article explains who can edit templates, who can use them, and what regular users can modify when a document is created from a template.


1. Who Can Edit Templates

Only Admins (and Workspace Owners) can edit template content.

Admins can:

  • Edit text, blocks, layouts, and PDF fields

  • Add, delete, or rename template roles

  • Configure signing order at the template level

  • Apply validation and formatting rules

  • Modify pricing tables and conditional content

  • Replace the underlying PDF in PDF-based templates

  • Lock or unlock elements

Regular users cannot edit templates.


2. Who Can Use Templates

All users can use templates to create documents, even if they cannot edit the template.

Users with access can:

  • Select a template when creating a document

  • Assign real recipients to the template roles

  • Personalize deal-specific details

  • Review content before sending

Templates ensure that all documents follow approved formats and workflows.


3. Editing Content in a Document Draft (Created From a Template)

When a user generates a document from a template, it becomes a draft.
In this draft stage, users get editing flexibility — but only within the content that isn’t locked.

Regular users can:

  • Edit content in unlocked editor blocks

  • Adjust pricing table values

  • Add additional recipients (signers/viewers)

  • Replace a signer or approver

  • Remove a recipient (not the template role)

  • Change the signing order for the actual recipients in the document

  • Update merge field values if editable

Regular users cannot:

  • Remove template roles

  • Rename or modify template roles

  • Change which fields are assigned to which template role

  • Edit locked elements

  • Change the template structure

  • Modify the signing order defined in the template (they can only change the order for the document’s recipients)

This ensures flexibility for real-world workflows without compromising the template’s integrity.


4. Locked Elements and Their Role in Permissions

Templates may include locked elements set by Admins.

Locked elements:

  • Cannot be edited in the document draft

  • Protect legal clauses, compliance wording, or fixed terms

  • Ensure the final document remains aligned with company standards

Unlocked elements:

  • Are editable by users in the document draft

  • Support personalization, deal details, and customer-specific adjustments

This is how GetAccept balances consistency with flexibility.


5. Template Roles vs. Document Recipients

A critical distinction:

Template Roles (in the template)

  • Created and edited only by Admins

  • Define the expected workflow (Signer / Approver / Viewer)

  • Determine which fields each role must complete

  • Cannot be removed or changed by regular users

Document Recipients (in the draft document)

Regular users can:

  • Assign people to template roles

  • Replace a recipient

  • Remove a recipient entirely (the role becomes unassigned)

  • Add additional signers or viewers

  • Change recipient-level signing order


7. Why Template Permissions Work This Way

This permission model ensures:

  • Legal and brand integrity

  • Consistent signing workflows

  • Fewer user errors

  • Compliance across teams

  • Controlled updates to standardized templates

  • Flexibility during the document draft process

It keeps templates stable while still giving users the ability to personalize or modify recipient details for each send.

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